Privacy Policy

Last Updated: 2/19/26

OpsFlow Confirmations (“OpsFlow,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or use our services.

1) Information we collect

  • Contact Information: name, phone number, email address

  • Appointment Information: appointment date/time, status (confirmed/rescheduled), and related notes

  • Website/Form Data: information submitted through forms on this website

  • Technical Data: IP address, browser type, device information, and basic analytics (if enabled)

2) How we use information

  • Provide appointment confirmation and rescheduling messaging for already scheduled service appointments.

  • Notify a business/office of confirmations and reschedule requests.

  • Provide customer support.

  • Improve website performance and service reliability.

  • Comply with legal and carrier requirements.

3) SMS/Text Messaging

  • Users opt in to receive SMS messages by submitting their phone number through our website form and checking the consent checkbox authorizing text communications. Consent is not a condition of purchase.

  • Message frequency may vary

  • Message & data rates may apply

  • You can opt out at any time by replying STOP

  • For help, reply HELP or contact us at [email protected]

4) Sharing of information

  • We do not sell your personal information. We may share information with:

    Service providers that help us deliver the service (for example, messaging/telecom platforms and hosting providers).

  • Businesses/contractors using our system, solely for scheduling and appointment-related purposes.

  • Legal authorities if required to comply with law, regulation, or legal process

5) Data Retention

  • We retain personal information only as long as needed to operate the service, meet business needs, and comply with applicable laws and carrier requirements.

6) Security

  • We use reasonable administrative, technical, and organizational safeguards to protect personal informartion. However, no method of transmission or storage is 100% secure.

7) Your choices

  • You may request access, correction, or deletion of your information by contacting us at [email protected].

  • You may opt out of SMS messages at any time by replying STOP.

8) Changes to this policy

  • We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

9) Cookies & Tracking

  • We may use cookies and similar tracking technologies to improve website functionality.

  • Cookies may collect information such as brower type, device information, and website usage data.

  • Users can disable cookies throughout their browser settings.

  • We do not sell personal data to third parties.

10) Mobile Info Sharing Statement

  • We do not share, sell, rent, or trade mobile phone numbers or SMS consent information with third parties for marketing purposes.

11) Link to Terms of Service

12) Contact

  • If you have questions about this Privacy Policy, contact:
    Email: [email protected]

  • Address: 2298 W 28th Ave